Located centrally on the West Midlands and Mid Wales borders of Powys and Shropshire, Valley Security & Fire Protection Ltd supplies premier security services, fire safety and PAT testing solutions to both public and private sectors, throughout England
and Wales.
Given that our core service is manned security guarding, our entire workforce (including directors and managers) hold valid SIA
licences and are routinely subject to Criminal Records Bureau checks, plus outsourced vetting to BS 7858:2006.
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We offer a comprehensive range of products and services,
designed with integrated policies, processes and procedures - to meet demanding expectations.
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VSS
personnel deliver our services in accord with bespoke, documented assignment
instructions, containing service level agreements.
- Routine management site visits and unannounced inspections, coupled
with a rigorous Quality Management System, ensure continuity of
a professional service and customer/consumer satisfaction.
We can demonstrate:
- We
have procedures and processes in place to monitor and manage service
delivery to both customers and consumers.
- We train and develop our people to deliver customer satisfaction and
added value, to an agreed standard.
- We have developed and implemented an effective quality management system
that continually improves our organisation and its performance.
- We measure and improve performance against key customer and consumer
indicators.
- We measure and improve performance against key indicators for the way
in which we support the community/environment in which we operate.
Over time, we have forged strong working relations with a variety of
industries, achieved by a partnership approach, reinforced through integrated,
robust company policies, including:
This inherent mind set
of service quality and continual improvement, coupled with a driven
commitment to customer satisfaction has placed VSS apart from the mainstream -
it is the platform upon which we focus strategic, sustainable growth.
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To read a sample of what our clients say about us, click here.
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To view a list of our security products and services, click here.
- To see our fire safety products and services, click here.
- To view our PAT testing service page, click here.
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